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SUNY Oswego to launch MBA in health services administration

OSWEGO — SUNY Oswego will offer a new MBA degree program in health services administration this fall, preparing professionals with management skills necessary for a variety of careers in a fast-growing and complex industry.

SUNY Oswego to launch MBA in health services administration

Dr. Kim Armani (left) of the SUNY Oswego Metro Center and coordinator of health-related graduate programs, speaks with Lorraine L. Manzella, administrative director of the Faculty Practice Plan at SUNY Upstate Medical University, about Oswego’s new MBA program in health services administration. Manzella, a member of the degree program’s regional advisory board, called the all-online or optionally hybrid program, with some classes at the Metro Center in Syracuse, “very accessible and flexible.”

Available as a fully online graduate program or in a hybrid format offering some classes at the SUNY Oswego Metro Center in Syracuse, the master of business administration in health services administration aims to be convenient and pertinent for mid-career health care professionals as well as people in other sectors wishing to make the switch to health care, said Richard Skolnik, dean of the SUNY Oswego School of Business.

“The program meets the increased need for the efficient and effective delivery of services in the health care sector, a large and growing industry,” Skolnik said. “The program is timely for a region that has a concentration of health care-related organizations.”

The state Labor Department has rated employment prospects for health care managers “very favorable” in the coming years, the college noted in proposing the new program. In designing the MBA-HSA program, SUNY Oswego worked closely with a regional advisory board of executives from physician practices, long-term-care facilities, health care networks, the region’s largest health insurer and others.

Enhancing careers

Careers enhanced by the new degree program would include management positions in pharmaceutical companies, health insurers, public health agencies, management consulting, long-term-care facilities, hospitals, clinics, physician practices, professional societies, government, the military and health care finance.

“For many in the health care industry, who may be experts in areas of health care clinically, this is a great program to build experience and skills in business,” said Irene Scruton, director of MBA programs at SUNY Oswego. “This degree really combines the best of both worlds to take mid-career and aspiring health care professionals to mid- and senior-level positions.”

Dr. Sarah Bonzo will coordinate the MBA-HSA program as a member of the School of Business faculty. Bonzo, who has a doctorate in industrial and operations engineering from University of Michigan, previously worked at Rochester General Health System and consults on process improvement for health care organizations approaching electronic medical records management and other challenges of an evolving era in health care.

“I have been very fortunate to have worked in a number of positions within the health system that are indicative of the changes the industry is seeing as pressure is mounting to improve patient safety and efficiency,” Bonzo said.

She said students emerging from Oswego’s program will have a solid business foundation in such areas as economics, marketing, operations and financial management — as well as proficiency in health care disciplines such as managerial epidemiology, financial management of health care organizations, and health care systems, law, policy and information systems.

The new program has been designed to the standards of the Commission on Accreditation of Healthcare Management Education. The SUNY Oswego School of Business is accredited by AACSB International, the Association to Advance Collegiate Schools of Business. Both organizations are the recognized authorities in their fields.

Flexible format

Lorraine L. Manzella, administrative director of the Faculty Practice Plan at SUNY Upstate Medical University, serves on the advisory board of the MBA-HSA program and agrees that it meets a vital need.

“The business of health care continues to increase in operational, regulatory and financial complexity, and well-trained professionals are critical to thriving physician practices, hospitals, nursing homes and other health-related activities,” Manzella said. “The fact that the SUNY Oswego MBA in health services administration program will provide this training in a very accessible and flexible format increases opportunities for success of our health care institutions.”

The fully online option for the MBA-HSA opens the way for international students, military personnel and busy health care professionals to earn the degree, as well as those in other fields seeking to move into health care. Since January 2011, Oswego has offered an online MBA, now ranked among the best comparable degree programs at colleges and universities nationwide.

For more information about SUNY Oswego’s MBA degree program in health services administration, visit

The new program adds to the growing list of graduate-level options in health care-related fields at SUNY Oswego. Others include a degree program in mental health counseling and certificate programs in gerontology, health information technology, integrated health systems, trauma studies and play therapy.

For more information, visit

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